Contact Information

We’re here to help! Whether you have questions about your order, sizing, shipping, returns, or anything else — our team is ready to assist you.

Email Support

For all customer support inquiries: support@refinedclub.com

Our support team typically replies within 24–48 business hours.

Customer Support Hours

•       Monday to Friday: 9:00 AM – 6:00 PM (EST)

•       Saturday & Sunday: Closed

Messages received outside these hours will be answered on the next business day.

Order & Shipping Questions

If your message is related to an existing order, please include:

•       Full name

•       Order number (e.g., RC-12345)

•       Email address used at checkout

Mailing Address (Correspondence Only)

RefinedClub Customer Service Department 4585 Ponce De Leon Blvd, Apt 618, Coral Gables, FL 33146, United States

Note: Returns or exchanges should only be sent to the address provided by our support team after your request has been approved. Packages sent without prior authorization may not be processed.

Social Media

Stay connected for updates, new drops, and exclusive offers:

•       Instagram: @RefinedClub.official

DMs are welcome, but for order-specific issues, email is always the fastest way to receive support.

Business & Collaboration Inquiries

For wholesale, partnership, or influencer/creator opportunities: support@refinedclub.com

If you have any questions not covered on our website, feel free to reach out. We are committed to making your shopping experience smooth, fast, and enjoyable.